01The agreement
These Terms of Use (the “Terms”) are an agreement between you and Accordial Tech LLC (“Campane”, “we”, “us”) for the Campane mobile app, web dashboards and website at campane.net (the “Service”). By creating an account, accepting an invitation or using the Service, you accept these Terms, the Privacy Policy and the End User License Agreement. If you do not accept them, do not use the Service.
If you use the Service for a party, committee or campaign, you confirm that you are authorised to do so.
02Who can use Campane
You must be at least 18 years old and legally able to enter this agreement. Accounts are created through a Campaign Organisation, meaning a political party, candidate committee or campaign team that has been given a workspace. Campane does not endorse any party or candidate, and the Service is provided on the same terms to every Campaign Organisation.
03What Campane is, and is not
Campane is a campaign-operations platform. It helps an organisation map its structure from the state down to the polling unit, assign and track work, share approved messages and training, collect election-day reports, and see the position as it develops.
It is not:
- An electoral authority. Campane is not part of, and is not endorsed by, the Independent National Electoral Commission or any government body. Result figures and result-sheet images in Campane are records submitted by party agents and campaign staff. They are not official results, and nothing in the Service replaces INEC’s processes.
- A source of legal, electoral or professional advice. Training content and automated suggestions are operational aids.
- A guarantee of any electoral outcome.
04Workspaces and your Campaign Organisation
The Campaign Organisation controls its workspace. Its administrators decide who is invited, what role and access each person has, what is recorded, and what is removed. They can see activity and audit records in their workspace and can end your access at any time.
The Campaign Organisation is responsible for its own use of the Service, for the lawful basis of the personal data it puts into it, and for its compliance with electoral, data-protection and other laws. If Campane and the Campaign Organisation have signed a separate service agreement, that agreement governs the organisation’s use of the Service, and these Terms govern each individual’s use.
05Your account
- Sign in with your own phone number and password. One account belongs to one person. Do not share it, lend it or sell it.
- Keep your credentials safe and tell us at once at hi@campane.net if you think someone else has used your account.
- You are responsible for what is done through your account, and for keeping your contact details up to date.
- We may require a one-time code or other checks to protect accounts.
06Acceptable use
You agree to use Campane lawfully and honestly. You must not:
- break any applicable law, including electoral law, the Cybercrimes Act and the Nigeria Data Protection Act;
- submit false, altered, fabricated or misleading reports, figures or result-sheet images, or help anyone do so;
- offer, promise or deliver money, goods or any other benefit to a voter in return for voting or not voting, or use any points, codes or rewards feature for that purpose;
- intimidate, threaten, harass or discriminate against any person, incite violence, or try to stop eligible people from voting;
- spread content you know to be false in order to deceive, or impersonate any person, official or organisation;
- collect, scrape or misuse personal information about voters, colleagues or opponents, or use Campane to carry out unlawful surveillance;
- bypass access levels, probe or test the Service’s security, introduce malware, overload it, or access another workspace;
- copy, reverse engineer or build a competing product from the Service, except as law allows;
- upload content that is unlawful, defamatory, sexually explicit, or that infringes someone’s rights; or
- put National Identification Numbers, BVN, voter card numbers or bank details into free-text fields or files.
We may investigate suspected breaches and report unlawful activity to the authorities.
07Content, moderation and reporting
You keep ownership of what you create in Campane. You give us, and the Campaign Organisation, a licence to host, copy, process and display it only as needed to run the Service. You are responsible for your content and for having the right to share it.
Campane contains messaging and file sharing, so we expect abuse to be reported and dealt with:
- Report it. Use the in-app report option, or email hi@campane.net with a description and where you saw it. Urgent threats of harm should also go to the police.
- We act. We aim to review reports within 48 hours, and faster for threats to safety. We may remove content, restrict features, suspend or end accounts, and tell the Campaign Organisation.
- Administrators moderate. Workspace administrators can remove content and members. Raise concerns with them too.
We do not pre-screen every message and do not promise to catch every violation, but we will respond to reports we receive.
08Election-day data and results
You agree to submit only figures and images you have personally observed or been given by an authorised person, and to correct errors as soon as you find them. Campane records what is submitted, with a time and account, and may flag inconsistencies. Automatic classifications, such as polling-unit tiers, and any trends are decision aids built from the data supplied. The Campaign Organisation, not Campane, decides what to do with them.
Because election-day operations are critical, your campaign should keep a fallback, such as phone reporting or paper forms, in case of power, network or service interruption.
09Points, codes and incentives
Features such as short codes, points or rewards exist to organise and recognise the work of campaign staff and volunteers. They must be used only in ways that comply with electoral law. The Campaign Organisation is responsible for how it configures and uses them. We may disable or limit any feature that is being used unlawfully.
10Fees
Campane is provided to Campaign Organisations under a separate arrangement with them. Individual members are not charged inside the app. If we ever offer paid features to individuals, we will say so clearly before you pay and the relevant app store’s payment terms will apply.
11Automated features
Campane uses rules and calculations, and may use other automated tools, to classify polling units, flag anomalies and summarise data. Outputs can be incomplete or wrong. Check anything important before acting on it. Automated outputs do not replace human judgment, and no one should be treated unfavourably on the strength of an automated output alone.
12Privacy
The Privacy Policy explains how information is collected and used, who the controller is for each kind of data, how to delete your account, and your rights.
13Intellectual property
The Service, including its software, design, text, graphics, name and logos, belongs to Campane or its licensors and is protected by law. We give you only the limited licence set out in the End User License Agreement. If you send us feedback, we may use it without owing you anything. Campaign content belongs to the Campaign Organisation or the person who created it, as between them and us.
14Third-party services
The Service depends on third parties such as app stores, cloud hosting, SMS and notification providers and mobile networks. We are not responsible for their services or for links to other sites. Apple and Google are not responsible for the Service and have no obligation to provide support for it.
15Availability and changes
We work to keep the Service reliable but do not promise it will always be available or error-free. We may update, change or retire features, and will schedule planned maintenance away from election-day windows where we have been told them. We will give reasonable notice of changes that significantly reduce what the Service does.
16Disclaimers
The service is provided “as is” and “as available”. To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that results, classifications or reports are accurate or complete, or that the service will be uninterrupted or secure. Nothing in these terms limits any right you have that cannot lawfully be limited.
17Limitation of liability
To the fullest extent the law allows, campane is not liable for indirect, incidental, special or consequential loss, or for loss of votes, electoral results, goodwill, profit, data or opportunity, arising from the service. Our total liability for any claim relating to the service is limited to the fees paid to us for the service by your campaign organisation in the 12 months before the event giving rise to the claim or, if no fees were paid, ₦100,000.
Nothing in these terms limits liability for fraud, for death or personal injury caused by negligence, or for anything else that cannot be limited by law.
18Your responsibility
You will compensate Campane for losses, claims and reasonable costs that arise from your breach of these Terms, your unlawful use of the Service, or content you submit that infringes others’ rights. A Campaign Organisation is likewise responsible for claims arising from its members’ use of its workspace and from its own handling of personal data.
19Suspension and ending
You can stop using Campane and delete your account at any time (see the Privacy Policy). Campaign administrators can remove you from a workspace. We may suspend or end access if you breach these Terms, if we must for legal reasons, or to protect people or the Service. Where reasonable we will tell you why. Sections that by their nature should continue to apply, such as intellectual property, disclaimers, liability and disputes, continue after access ends.
20Governing law and disputes
These Terms are governed by the laws of the Federal Republic of Nigeria. If a dispute arises, the parties will first try to resolve it informally for 30 days after one gives written notice to the other. If that fails, the dispute will be finally settled by a single arbitrator seated in Lagos, in English, under the Arbitration and Mediation Act 2023. Either party may ask the courts of Lagos State for urgent injunctive relief.
Any mandatory rights you have as a data subject or consumer remain, including your right to complain to the Nigeria Data Protection Commission.
21Changes to these Terms
We may update these Terms. For material changes we will give at least 30 days’ notice in the app or by email before they apply. If you keep using the Service after that date, you accept the new Terms. If you do not, delete your account before then.
22General
These Terms, the Privacy Policy and the End User License Agreement are the whole agreement between you and us about the Service. If a provision is unenforceable, the rest remains in force. A failure to enforce a right is not a waiver. You may not transfer your rights without our consent; we may transfer ours to a successor of our business. Neither party is liable for delay caused by events beyond its reasonable control, such as power or network failure, natural disaster or government action. We may give notices by email, in the app, or on campane.net.
23Contact us
- General questions, support and abuse reports: hi@campane.net
- Legal notices: legal@campane.net
- Privacy and data requests: privacy@campane.net
Campane is operated by Accordial Tech LLC, 971 US Highway 202N STE N, Branchburg, New Jersey 08876, United States.
Write to legal@campane.net and a person will reply.